Beware: vertical Xbox360s may scratch DVDs!
Getting a good game from eBay in brand-new condition for half-price off Aussie retail - sweet.
Getting the DVD scratched by your Xbox360, and thus made unreadable having only played it for 2 days - not so sweet.
In the midst of stewing over it, and after a few quick attempts at cleaning the DVD with a soft-cloth, I did some research on the matter. Turns out it’s quite a common phenomenon with Xbox360s that are used vertically.
You’d think that a big corporation like Microsoft would exhaustively test a product that is marketed to us as a vertical-use machine. Guess not.
If you use your Xbox360 vertically, and especially if you hear the DVD drive make a loud noise from time to time, be very afraid. Your disc might be getting scratched BADLY.
I’ve since put the Xbox360 horizontally and I’ve managed to repair the disc with a self-repair kit. But, lesson learnt indeed.
6 Responses to “Beware: vertical Xbox360s may scratch DVDs!”
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Wow. Thanks for the information. I sometimes wonder if Microsoft does these things on purpose so they can make more money. Just like I wonder if all of the internet viruses out there aren’t created by them. After all, viruses are a multi-billion dollar business each year. Follow the money trail, and you’ll always find the culprit. lol.
oh man!
Shelly : Actually, the bigger suspect of internet viruses is the anti-virus corporations.
shelly: I think it’s more sloppiness and a rush to get the product out the door than anything else. And I agree with herman re: viruses, but that’s just a conspiracy theory.
herman: exactly!
I`m more of a Nintendo girl myself but thanks for the heads up. I will tell my crazy Xbox friends.
Yuuka: no worries!
try your luck and write a formal letter of complaint to the sales or support department of M$. you never know, they might just give you a little sweetener to shut you up :).
The strike rate is actually not too bad. I can forward you a few compaint letters I’ve written you can use as pro forma. My list of successful complaints include gotten free accessories from Nokia and Oakley and $400 from SIA.