Comments on: Be nice to the tech support http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/ I see, I hear and I feel. And then I blog it. Sun, 20 May 2012 09:39:41 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: mooiness http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-187324 mooiness Sat, 29 May 2010 06:29:30 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-187324 Cool, thanks! :) Cool, thanks! :)

]]> By: Sam http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-187271 Sam Fri, 28 May 2010 09:40:09 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-187271 Yo Marcus, your other post said this would be interesting to me.. and just wanted to say that the scenario of falling over was very well put. :) Yo Marcus, your other post said this would be interesting to me.. and just wanted to say that the scenario of falling over was very well put. :)

]]> By: mooiness http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-42845 mooiness Thu, 16 Aug 2007 00:44:23 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-42845 Lupin: good one - she couldn't hold it in anymore right? Classic. Heh. Lupin: good one – she couldn’t hold it in anymore right? Classic. Heh.

]]> By: LupinTan http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-42843 LupinTan Thu, 16 Aug 2007 00:41:28 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-42843 I in the End User Support Industry also. So I know. I remember I know a Customer Services Officers of a certain government organisation that swears after she put down each call. I in the End User Support Industry also. So I know.

I remember I know a Customer Services Officers of a certain government organisation that swears after she put down each call.

]]> By: mooiness http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-42745 mooiness Wed, 15 Aug 2007 14:55:34 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-42745 BigZapfer: nah, it's me having to call up a blog advert company - all the way in the UK! BigZapfer: nah, it’s me having to call up a blog advert company – all the way in the UK!

]]> By: BigZapfer http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-42669 BigZapfer Wed, 15 Aug 2007 13:53:10 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-42669 Was this caused by a website/webshop thing or a off site thing :) Was this caused by a website/webshop thing or a off site thing :)

]]> By: Indra http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-42664 Indra Wed, 15 Aug 2007 12:00:26 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-42664 haha yea.. believe me man, I know. I was accused once of being rude because they were asking for extra toppings on their pizza but I didn't gave them. pfft.. haha yea.. believe me man, I know. I was accused once of being rude because they were asking for extra toppings on their pizza but I didn’t gave them. pfft..

]]> By: mooiness http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-42663 mooiness Wed, 15 Aug 2007 11:19:23 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-42663 Indra: though sometimes a customer's bad attitude may cause the support to have a bad attitude as well. So yeah like you said, both sides have to be polite and understanding. Indra: though sometimes a customer’s bad attitude may cause the support to have a bad attitude as well. So yeah like you said, both sides have to be polite and understanding.

]]> By: Indra http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-42662 Indra Wed, 15 Aug 2007 11:09:20 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-42662 when I first read the post, I couldn't agree more. I've worked as a pizza boy before and yea, I have been word-abused before :P wasn't a pleasant experience however.. after reading some of the comments, there are actually some good points as well so in the end, I guess its up to both parties. For customer, try to be nice whenever you call a tech support. for tech support, I know this is easier to be said than done, but yea, try your best to answer every call with your best attitude :) when I first read the post, I couldn’t agree more. I’ve worked as a pizza boy before and yea, I have been word-abused before :P wasn’t a pleasant experience

however..

after reading some of the comments, there are actually some good points as well

so in the end, I guess its up to both parties. For customer, try to be nice whenever you call a tech support.

for tech support, I know this is easier to be said than done, but yea, try your best to answer every call with your best attitude :)

]]> By: mooiness http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/comment-page-1/#comment-42655 mooiness Wed, 15 Aug 2007 09:33:27 +0000 http://mooiness.com/2007/08/14/be-nice-to-the-tech-support/#comment-42655 sourrain: I really do wonder about places that give bad service - why do they have this misconceived idea that we are privileged to be served by them, and hence we should be thankful for whatever crap they dish out to us? sourrain: I really do wonder about places that give bad service – why do they have this misconceived idea that we are privileged to be served by them, and hence we should be thankful for whatever crap they dish out to us?

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