Monday bloody Monday


August 12, 2013 10:41 PM

Tech Support, what I actually do
(source: weknowmemes)

Things that ran through my head today …

Let me fix your problem or continue to get mad at me for not being a mind-reader. Your choice.

Spend half the call complaining about the wait times. Thanks. You just made the next person wait even longer.

Email reminders are sent out for a reason. Use that knowledge wisely.

No, I don’t know why bank transfers take longer than credit card payments. It just is. Like gravity.

I’m sorry to hear that you are having problems with your ex-wife but you chose her to be your lawfully wedded wife at one point in time, and you also made her the account holder. Bummer, dude.

Fax? Hahah. No.

Be nice to me and I will bend over backwards for you. I will even give you discounts and freebies. And we both end the call smiling. Now, wouldn’t that make a nicer Monday for all of us? 🙂

2 thoughts on “Monday bloody Monday

  1. blur ting

    Maybe he has had a spate of bad luck like me. I blew my top recently cos the service people send me running to 3 different places across the city just to get a brand new iphone that didn’t work replaced. Not counting the washer, dryer, 2 laptops and 1 computer that chose to break down one after another. That said, I’m usually nice to the support people cos they’re always at the receiving end of people’s anger and abuse. It’s a tough job really.

    Reply
  2. mooiness

    Oh these were all different people.

    In your iPhone situation, I would sympathise and if I heard that you have already ran to different places I would go out of my way to make it up to you. 🙂

    And yeah it is a tough job. I have to remind the juniors to never take it personally.

    Reply

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