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	<title>Mooiness! &#187; Personal</title>
	<atom:link href="http://mooiness.com/category/personal/feed/" rel="self" type="application/rss+xml" />
	<link>http://mooiness.com</link>
	<description>I see, I hear and I feel. And then I blog it.</description>
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		<title>I&#8217;m on a boat. Like a boss.</title>
		<link>http://mooiness.com/2012/01/08/im-on-a-boat-like-a-boss/</link>
		<comments>http://mooiness.com/2012/01/08/im-on-a-boat-like-a-boss/#comments</comments>
		<pubDate>Sun, 08 Jan 2012 07:24:49 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4730</guid>
		<description><![CDATA[Ohai. By the time this is published, I would have just got aboard one of these and will be cruising from Singapore to Macau with stops along the way for the next 14 days. Blogging may be sporadic. Not because there will be no internet (hello satellite broadband) but probably because I will be too [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://mooiness.com/images/cruise-ships-zaandam.jpg" alt="Holland America Cruise Ship Zaandam" /></p>
<p>Ohai. By the time this is published, I would have just got aboard one of these and will be cruising from Singapore to Macau with stops along the way for the next 14 days. Blogging may be sporadic. Not because there will be no internet (hello satellite broadband) but probably because I will be too busy stuffing my face or drinking myself silly with the family &#8211; all 22 of us! <img src='http://mooiness.com/wp-includes/images/smilies/icon_mrgreen.gif' alt=':mrgreen:' class='wp-smiley' /> </p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4730&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2006/03/31/work-is-work-is-work/" rel="bookmark" title="Permanent Link: Work is work is work">Work is work is work</a></li><li><a href="http://mooiness.com/2005/09/15/overheard-again/" rel="bookmark" title="Permanent Link: Overheard again">Overheard again</a></li><li><a href="http://mooiness.com/2006/07/12/you-wished-your-boss-was-like-this/" rel="bookmark" title="Permanent Link: You *wished* your boss was like this">You *wished* your boss was like this</a></li><li><a href="http://mooiness.com/2006/03/16/down-and-out/" rel="bookmark" title="Permanent Link: Down and out">Down and out</a></li><li><a href="http://mooiness.com/2006/12/09/a-night-out-with-my-colleagues/" rel="bookmark" title="Permanent Link: A night out with my colleagues">A night out with my colleagues</a></li></ul></p><br />]]></content:encoded>
			<wfw:commentRss>http://mooiness.com/2012/01/08/im-on-a-boat-like-a-boss/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
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		<title>Snoop is one expensive dog</title>
		<link>http://mooiness.com/2011/12/12/snoop-is-one-expensive-dog/</link>
		<comments>http://mooiness.com/2011/12/12/snoop-is-one-expensive-dog/#comments</comments>
		<pubDate>Mon, 12 Dec 2011 13:48:29 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4672</guid>
		<description><![CDATA[Two Sundays ago, due to my careless mistake of not checking before opening the garage door, Snoop ran across the street and bit my neighbour&#8217;s dog. Not only was I traumatised by my neighbour and his kids screaming and shouting, and the thought of their dog suffering a serious injury, I was also worried about [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/mooiness/2805937834/" title="snoop-window by Mooiness, on Flickr"><img src="http://farm4.staticflickr.com/3092/2805937834_c1e80464fb.jpg" width="500" height="375" alt="snoop-window"/></a></p>
<p>Two Sundays ago, due to my careless mistake of not checking before opening the garage door, Snoop ran across the street and bit my neighbour&#8217;s dog. Not only was I traumatised by my neighbour and his kids screaming and shouting, and the thought of their dog suffering a serious injury, I was also worried about the incident being reported to the local council.</p>
<p>This was not the first time that Snoop had bit a dog &#8211; the first time was the one and only time that my mom took him for a walk in the park, when he pulled my mom onto the ground as he rushed towards the other dog. If my neighbour had reported this incident, I was afraid that the rangers might make me surrender him to be put down. I was an emotional wreck and I was feeling nauseous and couldn&#8217;t eat and sleep for the next day. At one stage, I was curled up on the floor into a foetal position.</p>
<p>Luckily for me and thanks to my mom smoothing things over with the neighbour, the incident was not reported after we&#8217;ve had agreed to build a fence in our garage and to pay for their dog&#8217;s medical bills. The dog underwent treatment just this weekend and we are still waiting to hear back about how much it will cost, but initial estimates are that it&#8217;s going to be about $2500 at least.</p>
<p><a href="http://www.flickr.com/photos/mooiness/1124507604/" title="dill-n-snoop-on-floor.jpg by Mooiness, on Flickr"><img src="http://farm2.staticflickr.com/1312/1124507604_536bd75059.jpg" width="285" height="444" alt="dill-n-snoop-on-floor.jpg"/></a></p>
<p>Thinking back, this has not been the first expensive incident. Due to another careless episode, Snoop chewed open a box of snail pellets and my other dog Dillon ended up eating it. That cost us around $1200 to have his stomach pumped. There was the time he got hit by a car which cost about $4000. And then there was the time <a href="http://mooiness.com/2007/05/31/snoop-the-dog-says-dont-call-me-tripod/">he had to have his leg amputated</a> because of a tumour which cost about $1000 all up (it wasn&#8217;t so expensive anymore because I had pet insurance by then).</p>
<p>A conservative estimate would bring that figure up to about $10000. I&#8217;ve had him for 10 years so a rough approximation would be that he has cost me $3 a day to keep, on top of his food and regular medicine. If I look at it as cheap therapy it was worth it but then it was not all therapy &#8211; the stress that I went through during each unpleasant episode was terrible.</p>
<p>Would I have prefer to have had another dog? Perhaps. One that doesn&#8217;t hate other dogs so much would have been nice but at least Snoop is really nice with people and kids. I know that there has been a lot of times that my mood is instantly lifted when I&#8217;m around my dogs, and they motivated me to exercise by running and playing with them. Having them is therapeutic but it sure wasn&#8217;t cheap. <img src='http://mooiness.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>And one last thing, pet insurance is really worth it and I should have gotten it from the beginning. At around $300-400 a year and say your dog lives for 10-12 years, you just need to have one medical emergency or accident and you would have gotten your money&#8217;s worth. But it doesn&#8217;t cover your dog biting someone or someone&#8217;s dog so learn from my mistakes &#8211; be vigilant and know your dog&#8217;s character so that you know when and how to avoid potentially nasty situations.</p>
<p><a href="http://www.flickr.com/photos/mooiness/521593236/" title="snoop-peekaboo by Mooiness, on Flickr"><img src="http://farm1.staticflickr.com/253/521593236_84da93043f.jpg" width="500" height="375" alt="snoop-peekaboo"/></a></p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4672&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2008/06/19/everybody-loves-snoop/" rel="bookmark" title="Permanent Link: Everybody loves Snoop">Everybody loves Snoop</a></li><li><a href="http://mooiness.com/2006/06/29/acting-like-a-kid/" rel="bookmark" title="Permanent Link: Acting like a kid">Acting like a kid</a></li><li><a href="http://mooiness.com/2006/09/06/snoop-the-dog-sleeps-a-lot/" rel="bookmark" title="Permanent Link: Snoop the dog sleeps a lot">Snoop the dog sleeps a lot</a></li><li><a href="http://mooiness.com/2007/04/01/this-is-the-life/" rel="bookmark" title="Permanent Link: This is the life">This is the life</a></li><li><a href="http://mooiness.com/2009/09/25/snoop-is-my-emo-cure/" rel="bookmark" title="Permanent Link: Snoop is my emo cure">Snoop is my emo cure</a></li></ul></p><br />]]></content:encoded>
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		<slash:comments>13</slash:comments>
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		<title>The Case of The Missing Camera</title>
		<link>http://mooiness.com/2011/11/22/the-case-of-the-missing-camera/</link>
		<comments>http://mooiness.com/2011/11/22/the-case-of-the-missing-camera/#comments</comments>
		<pubDate>Tue, 22 Nov 2011 14:31:46 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4622</guid>
		<description><![CDATA[It&#8217;s an old camera but it still serves me well. On the weekend, a group of us (Me, Kayo, Tham, Sel and Howe Chern) went down to Margaret River for a little getaway. I would have blogged about it by now have I not lost my camera on the way back here. I didn&#8217;t realise [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://mooiness.com/images/panasonic-lumix-dmc-lz7.jpg" alt="My Panasonic Lumix DMC-LZ7" /><br />
<em>It&#8217;s an old camera but it still serves me well.</em> <img src='http://mooiness.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>On the weekend, a group of us (Me, Kayo, Tham, Sel and Howe Chern) went down to Margaret River for a little getaway. I would have blogged about it by now have I not lost my camera on the way back here. I didn&#8217;t realise it on the 3 hour drive back when I was the designated driver, and I didn&#8217;t realise it when I got home and dropped my stuff on the floor and slumped down on the couch for the next few hours. I only realised it as I was falling asleep and the thoughts of how I was gonna blog the trip popped into my head.</p>
<p>I jumped out of bed and began to look around frantically: the front door, the kitchen and the laundry; my bags and my dirty clothes and I couldn&#8217;t find it. I then texted the group asking if they had seen it amongst their stuff or in the car. Everyone said no. I then messaged our friend CC who works at Avis where we got the rental car to see if she can look for it when she gets to work the next morning.</p>
<p>What bothered me most was the thought of losing the photos of the trip and not so much the camera itself. Worried but exhausted I managed to fall asleep. The next morning CC said that she looked everywhere in the car and couldn&#8217;t find it. This was when I more or less accepted and came to terms with the fact that I have probably lost it for good and I tried to not think about it anymore, even as I was looking around the house and my bags repeatedly expecting it to miraculously appear.</p>
<p>Then this morning as I retraced my steps one more time, I decided to call the place that I knew we last stopped at before the drive home, <a href="http://simmos.com.au/">Simmo&#8217;s Ice Cream</a> in Dunsborough. To my great relief, they did find a lost camera and it fits the description of my camera.</p>
<p>So I&#8217;m gonna be driving down south this Saturday again to pick it up &#8211; a 510km round trip. A few people asked me why I didn&#8217;t arrange it for it to be mailed back to me. One, I wanted it back as soon as possible. And two, I wanted to do the drive down (those who know me well would understand how this is a big task for me &#8216;cos I hate long car trips!) so that this life lesson to be less careless is strongly reaffirmed in me. Heheh.</p>
<p>The other lesson that I learnt: when one has a laptop whilst on holiday like I did, one should upload the photos to the laptop at the end of every day so that if the camera was truly lost, then at least one would still have the photos from the days before.</p>
<p>Anyway, photos and write-up of the trip will follow after I get the camera back. <img src='http://mooiness.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4622&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2005/07/11/blog-discovery-politicalmilitary-commentary/" rel="bookmark" title="Permanent Link: Blog discovery &#8211; political/military commentary">Blog discovery &#8211; political/military commentary</a></li><li><a href="http://mooiness.com/2008/11/24/global-gathering-perth-2008-was-awesome/" rel="bookmark" title="Permanent Link: Global Gathering Perth 2008 was awesome!">Global Gathering Perth 2008 was awesome!</a></li><li><a href="http://mooiness.com/2006/06/13/memo-from-the-single-guy/" rel="bookmark" title="Permanent Link: Memo from The Single Guy">Memo from The Single Guy</a></li><li><a href="http://mooiness.com/2011/10/13/happiness-it-just-is/" rel="bookmark" title="Permanent Link: Happiness, it just is">Happiness, it just is</a></li><li><a href="http://mooiness.com/2005/10/21/why-when-harry-met-sally-is-timeless/" rel="bookmark" title="Permanent Link: Why &#8220;When Harry Met Sally&#8221; is timeless">Why &#8220;When Harry Met Sally&#8221; is timeless</a></li></ul></p><br />]]></content:encoded>
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		<slash:comments>4</slash:comments>
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		<title>Money money money</title>
		<link>http://mooiness.com/2011/11/01/money-money-money/</link>
		<comments>http://mooiness.com/2011/11/01/money-money-money/#comments</comments>
		<pubDate>Tue, 01 Nov 2011 13:12:06 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4595</guid>
		<description><![CDATA[Money can&#8217;t buy you happiness but it can buy you the company of your friends who may be too cash-strapped to hang out. I believe that money is nothing if it doesn&#8217;t bring people together in a good way. But there&#8217;s a fine line between being generous and being used. My mom have told me [...]]]></description>
			<content:encoded><![CDATA[<p align="center"><img src="http://mooiness.com/images/im-rich-biatch.jpg" alt="Dave Chappelle - I'm rich biatch!" /></p>
<ol>
<li>Money can&#8217;t buy you happiness but it can buy you the company of your friends who may be too cash-strapped to hang out. I believe that money is nothing if it doesn&#8217;t bring people together in a good way. But there&#8217;s a fine line between being generous and being used.</li>
<p></p>
<li>My mom have told me this before: you can&#8217;t take your money with you when you die so there&#8217;s no point hoarding it. There&#8217;s a difference between saving for a rainy day and being a scrooge.
<p></p>
<p>Plus I think that making your descendants expect a big inheritance is only going to make them lazy and complacent and they would not know the true value and hard work involved in earning money. </li>
<p></p>
<li>Bill Gates was asked about being super-rich and he said this:<br />
<blockquote><p>&#8220;I can understand about having millions of dollars. There&#8217;s meaningful freedom that comes with that, but once you get much beyond that I have to tell you, it&#8217;s the same hamburger. Dick&#8217;s (a burger joint in his neighbourhood) has not raised their prices enough,&#8221; Gates said. </p></blockquote>
<p>I agree with his sentiment. Once you have financially taken care of the basic things many times over, chasing for more money is just ugly and obscene if that extra money was not used to help people and advance society in meaningful ways.</p>
<p>After all, the simple and important things in life cost little if anything, and those are the things that give the most long-lasting happiness.</p>
<p><a href='http://news.cnet.com/8301-17852_3-20127093-71/bill-gates-being-very-rich-is-the-same-hamburger/'>Bill Gates: Being very rich is &#8216;the same hamburger&#8217; | Technically Incorrect &#8211; CNET News</a>.</p>
</li>
</ol>
<p><iframe width="500" height="369" src="http://www.youtube.com/embed/ETxmCCsMoD0" frameborder="0" allowfullscreen></iframe></p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4595&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2009/04/09/how-to-spend-your-stimulus-money/" rel="bookmark" title="Permanent Link: How to spend your stimulus money">How to spend your stimulus money</a></li><li><a href="http://mooiness.com/2006/05/25/mucking-around-with-google-adsense/" rel="bookmark" title="Permanent Link: Mucking around with Google AdSense">Mucking around with Google AdSense</a></li><li><a href="http://mooiness.com/2007/11/18/money-and-friends/" rel="bookmark" title="Permanent Link: Money and Friends">Money and Friends</a></li><li><a href="http://mooiness.com/2008/03/24/whats-wrong-with-being-comfortable/" rel="bookmark" title="Permanent Link: What&#8217;s wrong with being comfortable?">What&#8217;s wrong with being comfortable?</a></li><li><a href="http://mooiness.com/2006/08/15/easy-ways-to-save-money-everyday/" rel="bookmark" title="Permanent Link: Easy ways to save money everyday">Easy ways to save money everyday</a></li></ul></p><br />]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>Happiness, it just is</title>
		<link>http://mooiness.com/2011/10/13/happiness-it-just-is/</link>
		<comments>http://mooiness.com/2011/10/13/happiness-it-just-is/#comments</comments>
		<pubDate>Thu, 13 Oct 2011 13:47:56 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4569</guid>
		<description><![CDATA[Today, while I was the only person on my team who was free to talk a call, a customer hung up on me three times. The first time he got offended by something that I said (I don&#8217;t know what) and just hung up abruptly. A minute later, he called and got me again. Recognising [...]]]></description>
			<content:encoded><![CDATA[<p>Today, while I was the only person on my team who was free to talk a call, a customer hung up on me three times. The first time he got offended by something that I said (I don&#8217;t know what) and just hung up abruptly. A minute later, he called and got me again. Recognising my voice, he asked for my manager immediately without even a hello and when I said that he wasn&#8217;t available to take a call, he hung up on me again. And funnily enough he called a few minutes later and got me again. He heard me introduced myself and then hung up instantly. Heheh. I would feel for him if he wasn&#8217;t so rude.</p>
<p>For the rest of the day I analysed my words over and over again to try and understand what I could have said differently. In the end I couldn&#8217;t so I thought, &#8220;ah fuck it, some things are not meant to be understood.&#8221; <img src='http://mooiness.com/wp-includes/images/smilies/icon_razz.gif' alt=':P' class='wp-smiley' /> </p>
<p>My opinion on happiness is the same &#8211; it&#8217;s not necessary to understand why you are happy. You just are. And as long as your pursuit of happiness is not immoral or illegal and it doesn&#8217;t harm yourself or other people then you are doing fine. Even better if it is not based on arbitrary milestones or timetable, whether yours or other people&#8217;s. All of which is a long way of saying:</p>
<blockquote><p>You are happy because you are happy.</p></blockquote>
<p>It doesn&#8217;t have to be logical and it doesn&#8217;t need a reason. Some need a lot to be happy and some don&#8217;t. There&#8217;s no right way or wrong way about it. What works for you may not work for me and I&#8217;m not going to try your way just because you feel that there&#8217;s no possible reason that I should be happy with what I have.</p>
<p>And if you say that I don&#8217;t know what I&#8217;m missing out on, I&#8217;m gonna say that if I don&#8217;t know what I&#8217;m missing out on, I can&#8217;t be missing it now can I?</p>
<p align=center><img src="http://mooiness.com/images/dumb-and-dumber.jpg" alt="Dumb and Dumber, happy" /><br />
Ignorance is bliss. Look at how happy they are. <img src='http://mooiness.com/wp-includes/images/smilies/icon_razz.gif' alt=':P' class='wp-smiley' /> </p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4569&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2006/03/22/happiness/" rel="bookmark" title="Permanent Link: Happiness">Happiness</a></li><li><a href="http://mooiness.com/2005/10/05/happiness-is-unnatural/" rel="bookmark" title="Permanent Link: Happiness is unnatural">Happiness is unnatural</a></li><li><a href="http://mooiness.com/2006/10/15/at-the-wedding-of-an-ex-flame/" rel="bookmark" title="Permanent Link: At the wedding of an ex-flame">At the wedding of an ex-flame</a></li><li><a href="http://mooiness.com/2008/09/07/my-single-mans-mantra/" rel="bookmark" title="Permanent Link: My Single Man&#8217;s Mantra">My Single Man&#8217;s Mantra</a></li><li><a href="http://mooiness.com/2007/09/26/happiness-from-having-less-choices/" rel="bookmark" title="Permanent Link: Happiness from having less choices">Happiness from having less choices</a></li></ul></p><br />]]></content:encoded>
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		<slash:comments>3</slash:comments>
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		<title>A salute to the parents</title>
		<link>http://mooiness.com/2011/10/04/a-salute-to-the-parents/</link>
		<comments>http://mooiness.com/2011/10/04/a-salute-to-the-parents/#comments</comments>
		<pubDate>Tue, 04 Oct 2011 13:23:39 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4547</guid>
		<description><![CDATA[The past two weeks I have been doing what every single person who lives alone would have to do &#8211; buying groceries, cooking and cleaning up, vacuuming and doing the laundry. It&#8217;s tiring drudgery, especially after coming home from work and you feel like doing nothing at all. I got thinking about how much more [...]]]></description>
			<content:encoded><![CDATA[<p>The past two weeks I have been doing what every single person who lives alone would have to do &#8211; buying groceries, cooking and cleaning up, vacuuming and doing the laundry. It&#8217;s tiring drudgery, especially after coming home from work and you feel like doing nothing at all.</p>
<p>I got thinking about how much more time and effort it is for those who are parents. Even more impressive are the single parents, those who can&#8217;t afford hired help or day care, or those who don&#8217;t have in-laws or parents near by to help out with the kids. And it must be especially hard for those who work long hours or do manual labour.</p>
<p>And then this is assuming that the kids that you have are healthy both physically and mentally. I can&#8217;t yet imagine myself sacrificing so much of my free time and energy, and my social life to looking after someone other than myself. So to all the parents out there, my parents and your parents, I salute thee. <img src='http://mooiness.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4547&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2010/02/06/movie-and-lunch-with-my-parents/" rel="bookmark" title="Permanent Link: Movie and lunch with my parents">Movie and lunch with my parents</a></li><li><a href="http://mooiness.com/2006/12/10/when-two-houses-collide/" rel="bookmark" title="Permanent Link: When two houses collide">When two houses collide</a></li><li><a href="http://mooiness.com/2007/07/10/all-about-marriage/" rel="bookmark" title="Permanent Link: All about marriage">All about marriage</a></li><li><a href="http://mooiness.com/2006/04/09/my-parents-and-i/" rel="bookmark" title="Permanent Link: My parents and I">My parents and I</a></li><li><a href="http://mooiness.com/2009/10/25/my-parents-amuse-me/" rel="bookmark" title="Permanent Link: My parents amuse me">My parents amuse me</a></li></ul></p><br />]]></content:encoded>
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		<title>The best kind of surprise</title>
		<link>http://mooiness.com/2011/08/23/the-best-kind-of-surprise/</link>
		<comments>http://mooiness.com/2011/08/23/the-best-kind-of-surprise/#comments</comments>
		<pubDate>Tue, 23 Aug 2011 13:55:06 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4501</guid>
		<description><![CDATA[BJ and I in Kings Park, circa 2000. And yes, she&#8217;s heard that joke about her name many times. When I saw last her in Sydney, Jan 2007 This afternoon I had bumped into BJ, one of my best friends from way back. She&#8217;s been living in Sydney and country New South Wales. I hadn&#8217;t [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/mooiness/6073258258/" title="bj-me-2000 by Mooiness, on Flickr"><img src="http://farm7.static.flickr.com/6067/6073258258_3f75f7b3c2.jpg" width="500" height="329" alt="bj-me-2000"/></a><br />
<em>BJ and I in Kings Park, circa 2000. And yes, she&#8217;s heard that joke about her name many times.</em> <img src='http://mooiness.com/wp-includes/images/smilies/icon_razz.gif' alt=':P' class='wp-smiley' />  </p>
<p><a href="http://www.flickr.com/photos/mooiness/375392877/" title="bj-me-opera-house by Mooiness, on Flickr"><img src="http://farm1.static.flickr.com/124/375392877_73e9b02906.jpg" width="500" height="375" alt="bj-me-opera-house"/></a><br />
<a href="http://mooiness.com/2007/02/03/sydney-january-2007-night-out-at-opera-bar/">When I saw last her in Sydney, Jan 2007</a></p>
<p>This afternoon I had bumped into BJ, <a href="http://mooiness.com/2006/03/29/my-two-best-friends/">one of my best friends</a> from way back. She&#8217;s been living in Sydney and country New South Wales. I hadn&#8217;t seen her in 4 years and since then she&#8217;s had a baby. We&#8217;ve kept in touch with the occasional SMS and calls but as our lives got busier (hers more than mine of course) those had lessen. If only she was a more avid Facebook user. Heh.</p>
<p>I was walking out of the office towards the post office nearby and there she was on the same side of the street pushing her baby in a pram. It felt kinda surreal and I actually squinted and focused for a while to make sure that she was who I was seeing.</p>
<p>We walked and talked and it felt like we have never lost touch at all. Of course it helps that my life hasn&#8217;t really changed much since the last time that I&#8217;ve seen her (forever lonely &#8211; sob. Heh), and she&#8217;s still as I remembered her. The conversation was effortless. I&#8217;m kinda blessed that I have a lot of friends like that.</p>
<p>It got me thinking about the timing of this chance meeting. If I didn&#8217;t had to go to the post office today, if I had ate my lunch a little slower before leaving the office, then I probably wouldn&#8217;t have met her today. Although, she would have called me sooner or later and I would have met her eventually soon enough. But I don&#8217;t fret over such trivialities. The important thing is that I met her today and that made my day great instantly . <img src='http://mooiness.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>And yeah I got thinking about &#8220;<a href="http://www.imdb.com/title/tt0120148/">Sliding Doors</a>&#8221; again. </p>
<p><iframe width="500" height="405" src="http://www.youtube.com/embed/l2024IiOAfA" frameborder="0" allowfullscreen></iframe></p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4501&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2009/01/05/back-in-stinking-hot-perth/" rel="bookmark" title="Permanent Link: Back in stinking hot Perth">Back in stinking hot Perth</a></li><li><a href="http://mooiness.com/2010/03/25/sneaky-nice-guy-lover/" rel="bookmark" title="Permanent Link: Sneaky Nice Guy Lover">Sneaky Nice Guy Lover</a></li><li><a href="http://mooiness.com/2006/02/06/dominic-knights-thoughts-on-the-cartoon-conundrum/" rel="bookmark" title="Permanent Link: Dominic Knight&#8217;s thoughts on &#8220;The cartoon conundrum&#8221;">Dominic Knight&#8217;s thoughts on &#8220;The cartoon conundrum&#8221;</a></li><li><a href="http://mooiness.com/2005/09/22/banana-in-the-toilet/" rel="bookmark" title="Permanent Link: Banana in the Toilet">Banana in the Toilet</a></li><li><a href="http://mooiness.com/2006/09/01/give-me-the-real-sudafed/" rel="bookmark" title="Permanent Link: Give me the real Sudafed!">Give me the real Sudafed!</a></li></ul></p><br />]]></content:encoded>
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		<title>Difficult customers and the placebo effect</title>
		<link>http://mooiness.com/2011/08/05/difficult-customers-and-the-placebo-effect/</link>
		<comments>http://mooiness.com/2011/08/05/difficult-customers-and-the-placebo-effect/#comments</comments>
		<pubDate>Fri, 05 Aug 2011 08:13:32 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4420</guid>
		<description><![CDATA[You would think that after my years of working in IT support that these two things would be instinctively done every time. But in the heat of the moment, I&#8217;d forget my lessons learnt. So here are the top two things that I can impart to anyone looking to work in this field. Are you [...]]]></description>
			<content:encoded><![CDATA[<p align="center"><img src="http://mooiness.com/images/y-u-no-guy.jpg" alt="Y u no ...?!" /></p>
<p>You would think that after my years of working in IT support that these two things would be instinctively done every time. But in the heat of the moment, I&#8217;d forget my lessons learnt. So here are the top two things that I can impart to anyone looking to work in this field. Are you ready? <img src='http://mooiness.com/wp-includes/images/smilies/icon_mrgreen.gif' alt=':mrgreen:' class='wp-smiley' />
<ol>
<li>When speaking to a customer who may not understand the nuances of modern technology, ask to speak with someone else who is more technical. For example: their internal IT support or the youngest child in the house. You don&#8217;t need the additional stress of passing technical info through a non-technical conduit which will surely double the time needed to resolve a problem.
<p></p>
<p>Be careful with this one though. One time I did this with a female caller and she immediately thought that I was a sexist pig.</li>
<p></p>
<li><a href="http://en.wikipedia.org/wiki/Placebo">The placebo effect</a> cannot be underestimated. This week whilst dealing with a difficult customer, I was reminded how effective it is by two of my colleagues. Instead of thinking how a change might not solve the problem at hand, know that a change done by you is better than inaction or suggesting that the customer look into possible problems at their end.
<p></p>
<p>This is particularly useful when the customer is stubbornly insisting that you do something, <em>anything</em> to fix a problem that cannot be or is difficult to attribute to your company. So even if it&#8217;s moving a problematic website from one server to another server that is identical in specs, which you know will change nothing, it will be enough to placate the customer. And they might even sense an improvement when there isn&#8217;t one.</p>
<p></p>
<p>Ultimately all of us customer service types are in it to make the customer happy. So whatever works, right?</li>
</ol>
<p>But no matter how obsequious we are required to be at our job, remember this: <a href="http://notalwaysright.com/">not every customer is right</a>. <img src='http://mooiness.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p><iframe width="500" height="405" src="http://www.youtube.com/embed/amnt0Vf1Juc" frameborder="0" allowfullscreen></iframe></p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4420&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2009/04/21/dont-take-it-personally/" rel="bookmark" title="Permanent Link: Your customers hate you &#8211; try not to take it personally">Your customers hate you &#8211; try not to take it personally</a></li><li><a href="http://mooiness.com/2006/04/19/customers-are-customers/" rel="bookmark" title="Permanent Link: Customers are customers">Customers are customers</a></li><li><a href="http://mooiness.com/2008/07/22/going-out-is-good-for-me/" rel="bookmark" title="Permanent Link: &#8220;Do you have to go out every weekend?&#8221;">&#8220;Do you have to go out every weekend?&#8221;</a></li><li><a href="http://mooiness.com/2008/02/28/notable-moments-from-my-soon-to-be-old-job/" rel="bookmark" title="Permanent Link: Notable moments from my soon-to-be old job">Notable moments from my soon-to-be old job</a></li><li><a href="http://mooiness.com/2008/01/17/tech-support-hell-difficult-customers/" rel="bookmark" title="Permanent Link: Tech Support Hell: 10 types of difficult customers">Tech Support Hell: 10 types of difficult customers</a></li></ul></p><br />]]></content:encoded>
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		<title>Bacardi 151 &#8211; for when you absolutely want to forget</title>
		<link>http://mooiness.com/2011/07/24/bacardi-151-for-when-you-absolutely-want-to-forget/</link>
		<comments>http://mooiness.com/2011/07/24/bacardi-151-for-when-you-absolutely-want-to-forget/#comments</comments>
		<pubDate>Sun, 24 Jul 2011 07:14:38 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4400</guid>
		<description><![CDATA[alb6450 @ flickr Bacardi 151 is evil in a bottle. At 75% alcohol or 151-proof it&#8217;s highly flammable and is meant to be mixed into strong cocktails. But if you wanna get hammered very quickly at half the price, this is the shot for you. However &#8230; If you like to enjoy your night slowly [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://mooiness.com/images/bacardi-151-and-girl.jpg" alt="Girl cuddling a bottle of Bacardi 151" /><br />
<a href="http://www.flickr.com/photos/albertolina/5049046849/">alb6450 @ flickr</a></p>
<p><a href="http://en.wikipedia.org/wiki/Bacardi_151">Bacardi 151</a> is evil in a bottle. At 75% alcohol or 151-proof it&#8217;s highly flammable and is meant to be mixed into strong cocktails. But if you wanna get hammered very quickly at half the price, this is the shot for you. However &#8230;</p>
<blockquote><p>If you like to enjoy your night slowly progressing from sober to buzzed to drunk, this is NOT your drink. If you want to help get the chick sitting on the couch into your bedroom, this is NOT the drink to use. If you want to showoff and think you&#8217;re a total badass, this is NOT your drink.</p></blockquote>
<p><a href='http://www.urbandictionary.com/define.php?term=bacardi%20151&#038;defid=2480452'>Urban Dictionary: bacardi 151</a>.</p>
<p>Alcohol blackouts are nasty and nothing gets you there faster than a couple of shots of this swill. If you have a high tolerance of alcohol you can still function and appear normal but your brain is not capable of forming memories anymore. This was the crux of <a href="http://mooiness.com/2009/03/09/the-case-that-i-was-a-juror-for/">the rape case that I was a juror for</a>. </p>
<p>Contrary to popular belief, alcohol does not kill brain cells but it does &#8220;interfere with brain receptors that produce steroids, which cause neurons essential to memory and learning to misfire&#8221;. And it gets you into dangerous and undesirable situations. </p>
<blockquote><p>“If you drink enough alcohol, you will do things you won’t even realize you did the next day,” he says. “You will have conversations with people you won’t remember and put yourself in dangerous situations. You will get yourself in trouble, not remember and it may be the police explaining it to you.”</p></blockquote>
<p><a href='http://bodyodd.msnbc.msn.com/_news/2011/07/15/7043902-about-last-night-biology-of-the-booze-blackout'>The Body Odd &#8211; About last night: Biology of the booze blackout</a>.</p>
<p>Anyway, my point is &#8230; stay away from Bacardi 151. <img src='http://mooiness.com/wp-includes/images/smilies/icon_razz.gif' alt=':P' class='wp-smiley' /> </p>
<p><iframe width="500" height="405" src="http://www.youtube.com/embed/O4Ro-FhS8bU" frameborder="0" allowfullscreen></iframe></p>
<blockquote><p>Half a bottle of 151 off in a jug<br />
1 cup of Malibu rum baby thats whassup then you<br />
Fill the rest of the jug with pineapple juice and its crackin<br />
The only defect is waking up like, &#8220;What happened?&#8221;</p></blockquote>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4400&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2008/05/15/dove-chocolate-makes-you-forget/" rel="bookmark" title="Permanent Link: Dove chocolate makes you forget">Dove chocolate makes you forget</a></li><li><a href="http://mooiness.com/2006/04/25/anzac-day/" rel="bookmark" title="Permanent Link: ANZAC Day">ANZAC Day</a></li><li><a href="http://mooiness.com/2006/05/06/mooi-got-its-groove-back/" rel="bookmark" title="Permanent Link: Mooi got its groove back">Mooi got its groove back</a></li><li><a href="http://mooiness.com/2005/11/05/2005-japanese-yo-yo-champ/" rel="bookmark" title="Permanent Link: 2005 Japanese Yo-yo champ">2005 Japanese Yo-yo champ</a></li><li><a href="http://mooiness.com/2009/04/19/last-night-at-metro-city-bodyrox/" rel="bookmark" title="Permanent Link: Last night at Metro City: Bodyrox">Last night at Metro City: Bodyrox</a></li></ul></p><br />]]></content:encoded>
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		<title>Monster Energy Drink with Nitrous Technology</title>
		<link>http://mooiness.com/2011/07/04/monster-energy-drink-with-nitrous-technology/</link>
		<comments>http://mooiness.com/2011/07/04/monster-energy-drink-with-nitrous-technology/#comments</comments>
		<pubDate>Mon, 04 Jul 2011 13:58:01 +0000</pubDate>
		<dc:creator>mooiness</dc:creator>
				<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://mooiness.com/?p=4298</guid>
		<description><![CDATA[I was at the supermarket picking up some Mother when I saw this preposterously named variant of one of its competitors on the market. The full name is: Monster Energy Extra Strength Nitrous Technology Super Dry. I was like lol wtf?! The gimmick is that besides carbon dioxide, there&#8217;s also nitrous oxide used to fizzy [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/mooiness/5900516553/" title="monster-energy-drink-nitrous by Mooiness, on Flickr"><img src="http://farm6.static.flickr.com/5155/5900516553_8399f0f315.jpg" width="299" height="500" alt="monster-energy-drink-nitrous"/></a></p>
<p>I was at the supermarket picking up some <a href="http://mooiness.com/2008/08/15/mother-of-all-energy-drinks-swag/">Mother</a> when I saw this preposterously named variant of one of its competitors on the market. The full name is: <a href="http://www.monsterenergy.com/au/en/products/super-dry/">Monster Energy Extra Strength Nitrous Technology Super Dry</a>. I was like lol wtf?!</p>
<p>The gimmick is that besides carbon dioxide, there&#8217;s also nitrous oxide used to fizzy up the drink. Otherwise the ingredients are the usual energy drink culprits: caffeine, taurine, guarana and vitamins B1 and B12. Flavour wise it has a generic citrus taste, a bit like Mountain Dew. I don&#8217;t know how nitrous oxide is meant to taste like when it&#8217;s infused into water, perhaps it doesn&#8217;t even have a taste. Due to the nitrous oxide probably taking up the volume that would have been normally carbon dioxide, it is less fizzy than the other energy drinks which meant I could gulp it down faster.</p>
<p>The blurb on the can says the nitrous oxide gives the drink &#8220;a unique texture, smooth drinkable flavour and buzz that&#8217;s bigger than ever&#8221;. It did feel slightly thicker in my mouth than the usual fizzy drinks but I didn&#8217;t notice anything new with the flavour. It&#8217;s citrusy and that was it. But because I could slam it down faster, I did feel a stronger buzz that lasted for about 2-3 hours.</p>
<p>I would buy it again even though it costs the same as Mother but in a smaller can. And I would also buy it again because I want to encourage energy drink companies to come up with the next crazy idea. <img src='http://mooiness.com/wp-includes/images/smilies/icon_mrgreen.gif' alt=':mrgreen:' class='wp-smiley' /> </p>
<p><!-- WSA: rules for context 'specific-posts' said: don't show ad --></p>
<img src="http://mooiness.com/?ak_action=api_record_view&id=4298&type=feed" alt="" /><p>---<br />You might also be interested in these :<ul><li><a href="http://mooiness.com/2007/04/26/instant-noodles-and-mom/" rel="bookmark" title="Permanent Link: Instant Noodles and Mom">Instant Noodles and Mom</a></li><li><a href="http://mooiness.com/2005/07/29/food-in-japan/" rel="bookmark" title="Permanent Link: Food in Japan">Food in Japan</a></li><li><a href="http://mooiness.com/2006/11/14/no-rest-for-the-wicked/" rel="bookmark" title="Permanent Link: No rest for the wicked">No rest for the wicked</a></li><li><a href="http://mooiness.com/2005/10/06/its-all-chemical/" rel="bookmark" title="Permanent Link: It&#8217;s all chemical">It&#8217;s all chemical</a></li><li><a href="http://mooiness.com/2011/02/04/v-iced-coffee-with-guarana/" rel="bookmark" title="Permanent Link: V Iced Coffee with Guarana">V Iced Coffee with Guarana</a></li></ul></p><br />]]></content:encoded>
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