Things that ran through my head today …
Let me fix your problem or continue to get mad at me for not being a mind-reader. Your choice.
Spend half the call complaining about the wait times. Thanks. You just made the next person wait even longer.
Email reminders are sent out for a reason. Use that knowledge wisely.
No, I don’t know why bank transfers take longer than credit card payments. It just is. Like gravity.
I’m sorry to hear that you are having problems with your ex-wife but you chose her to be your lawfully wedded wife at one point in time, and you also made her the account holder. Bummer, dude.
Fax? Hahah. No.
Be nice to me and I will bend over backwards for you. I will even give you discounts and freebies. And we both end the call smiling. Now, wouldn’t that make a nicer Monday for all of us? 🙂